Refund Policy
Last Updated: 12 August 2026
This Refund Policy applies to purchases made through our games and services distributed on the Google Play Store, Apple App Store, or other authorized platforms.
1. Google Play Purchases
For purchases made through Google Play (including in-app purchases), refunds are handled by Google in accordance with their refund policies. You can request a refund through:
- Google Play's refund request system
- Your Google Play account order history
Google generally provides refunds within 48 hours of purchase for most digital content, but this is at Google's discretion. For more information, visit: Google Play Refund Support
2. Apple App Store Purchases
For purchases made through the Apple App Store, refunds are handled by Apple in accordance with their policies. You can request a refund through:
- Apple's Report a Problem page
- Your Apple ID purchase history
3. Contact Us
While refunds are processed by the respective app stores, if you encounter issues or have questions, please contact us at contact@vteofficial.com and we will assist where possible.